Job Title: Information Architect, E-Commerce
Job Code: 606984
Location: Toronto, ON
Softchoice Corporation is a runaway hit. Softchoice makes it simple for businesses across North America to select, acquire and manage software and hardware resources. As the fastest growing reseller in the US and #1 in Canada, our dedication to providing the best selection of products to our customers is stronger than ever. Our partnerships with 4000+ software and hardware vendors (including Microsoft, IBM, HP and 100's more) enables us to be a single source solution for our small, medium and large business clients. For our employees, we provide a progressive and tech savvy workplace suited to ambitious and passionate people.
Softchoice.com has an exciting opportunity for an experienced Information Architect (IA), Usability Specialist to plan and execute user strategies ensuring an exceptional user experience for our customers. You'll develop the interface and information design systems that map our business goals to our customers' wants and needs and help shape our e-Commerce features and functionality today and into the future.
Responsibilities
- Contribute in the design of a successful B2B Web Strategy
- Assist in defining the goals, requirements, structure, navigation and functionality, of effective and engaging B2B Web experience
- Conduct research and analysis, perform expert heuristic evaluations and design leading features and functionality
- Develop & maintain requirements and specifications project documents including Information Architecture site maps, user profiles, Wireframes, process flow diagrams, user and experience guidelines
- Contribute to sales & marketing brand and product strategies (product cross-sell, up-sell, promotions & campaigns)
- Facilitate usability sessions and focus groups including defining the methodology, writing the script, coordinating recruiting
- Analyze user metrics, as well as, usability test results and author detailed reports
- Collaborate with cross functional creative and technical teams to execute projects
- A thorough, up to date knowledge of modern principles, theories and thinking in the fields of User Interface Design and Information Architecture
- Ability to think/communicate at the conceptual as well as the tactical level
- Experience with native Search including, taxonomy, indexing and relevancy ranking
- Experience with Content Management Systems and associated workflows
- Experience with web development life cycles methodologies
- Strong understanding of online marketing communications
- Exceptional verbal and written communication skills
- Exceptional analytical and problem solving skills
- Excellent technical documentation, writing, verbal, and presentation skills
Softchoice offers a great blend. Enjoy the benefits and an environment that are important to you:
- Our health benefits are very competitive including medical, vision, dental and a suite of additional coverage
- Our employees work in a comfortable, progressive and friendly environment
- Career progression is based on merit not tenure
- Competitive vacation package
Learn more about what’s happening at Softchoice, please visit our website at www.softchoice.com
We thank you in advance for your application! No Phone calls or emails please!