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David Crow

Connector of dots. Maker of lines. Rider of slopes.

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Softwood Technology – Product Manager

by davidcrow

Softwood Technology is a company providing commercial fundraising software for non-profit and charitable organizations. With multiple installs and a team that is highly experienced in the non-profit sector and software development, Softwood is poised for rapid growth with a quality product. Softwood seeks a Product Manager to shape and drive the evolution of a progressive, multi-module software product with quality and usability as mission critical goals.

This position blends the following roles:

Product Definition (40%)

  • In depth analysis of customers' business issues and functionality requirements to determine current and future product competitiveness.
  • Define and own the product release roadmap, including all requests for enhancement and ongoing product requirements.
  • Balance demand for new features with available resources to maximize revenue.
  • Undertake user analysis to identify client needs and guide product user interface design and information architecture.
  • Define and verify product use cases.
  • Manage the product life cycle

Product Management (30%)

Working with the sales manager:

  • undertake competitive and market analysis to identify product needs and opportunities, and respond to customer requirements
  • develop strategic goals, objectives and a thoughtful release program
  • perform business planning activities related to products and organize the projects and teams to complete them
  • define module packaging and pricing

Sales Support (30%)

  • Oversee the creation of effective demonstration tools
  • Work with early beta customers (on identifying problem areas, resolution strategies, and implementation plans), turning them into strong reference accounts
  • Organize ongoing customer interaction in the form of a user group
  • Act as a technical resource to Sales and high level clients
  • Provide high level technical support to Sales and clients before, during, and after sales

Requirements

  • Passionate about delivering exceptional, user-friendly products to solve the business problems faced by non-profits.
  • Bachelors degree or compensating experience
  • Significant experience in product management delivering user-centred software products and services.
  • Excellent interpersonal and communications skills needed for explaining technical issues to non-technical clients
  • Business analysis and strategic planning skills
  • Able to make independent judgment and/or take independent action

Helpful additional qualifications:

  • Have a working knowledge of the non-profit market
  • Excellent technical skills including working knowledge of Java, operating systems, databases, and IT infrastructures

We are a small, dedicated and team-oriented software company. We are looking for an individual who can fit our entrepreneurial culture and grow with us.

Send your covering letter and resume to:

* David Smith, CEO*
Softwood Technology
174 Spadina Ave, Suite 404
Toronto ON M5T 2C2
416-504-8724
Email: [email protected]

Posted on November 7, 2006 Filed Under: Jobs

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