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David Crow

Connector of dots. Maker of lines. Rider of slopes.

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Organic Inc. – Senior Contributor, Engagement Management

by davidcrow

Job Title: Senior Contributor, Engagement Management
Job Category: Engagement Management
Location: Toronto

Job Description

The Senior Contributor, Engagement Management is responsible for the successful delivery of large-scale client engagements and/or multiple smaller engagements for a single client. Senior Contributors are often the primary client contact as well as the Organic team leader, which requires the ability to effectively balance longer-term strategic issues with day-to-day tactical project issues. The Senior Contributor, Engagement Management has direct accountability to the Engagement Leader, who has overall responsibility for the client.

Skills / Qualifications

  • Bachelor’s degree required; MBA or equivalent graduate degree preferred
  • Minimum of five years of experience in a similar role in a web development firm, IT consulting firm, strategy consulting firm, or agency environment; or equivalent transferable client-side experience
  • Strong interpersonal and problem-solving skills
  • Strong written and oral communication and presentation skills (able to lead client meetings with senior personnel; able to create and deliver persuasive presentations, etc.)
  • Able to effectively lead and motivate large multi-disciplinary project teams
  • Able to effectively manage project/programme P&L (which requires a comprehensive understanding of financial and operational metrics and levers)
  • Able to manage multiple projects as one cohesive client programme; creating efficiencies and economies for both client and Organic
  • Able to effectively balance client’s needs and priorities with Organic’s needs and priorities; able to influence client decisions
  • Able to identify additional revenue opportunities
  • Strong project management skills and experience, including:
    • Budget/schedule development and management/oversight,Resource management and forecasting, Task and delivery management
    • Risk identification and management, Leadership, teambuilding, and team management
  • Demonstrated ability to apply concepts in strategy, marketing, advertising, e-business, media, and brand management
  • Experience managing people, tasks, and clients in a matrix environment
  • Negotiation skills (especially contract negotiations)
  • Experience with process definition and improvement highly desired
  • Experience in internet development and/or software and system development
  • Vertical industry experience (telecom, financial services, healthcare, FMCG) strong preferred
  • PMI certification a plus
  • Basic HTML Required
  • MS Office (Word, Excel, PowerPoint) Required
  • MS Project Required
  • Working knowledge/familiarity with:Authoring tools, Ad serving,software/technology, Personalisation software,Content management systems, Application servers,Database servers

Responsibilities Include

  • Managing delivery team members
  • Developing and managing project/program schedules
  • Scope and budgets (including project P and Ls)
  • Managing resource allocation and utilization
  • Identifying and mitigating project/program risks
  • Providing thought leadership and direction for clients.

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Posted on August 29, 2006 Filed Under: Jobs

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