Key Responsibilities
- Product Management/Support (30%)
- Work with Customers, Channel, Sales, Marketing and Tech Support to gather ideas/requests
- Prioritize requirements and defects and define product/project release scope
- Work with Development and other departments to manage products and feature/maintenance releases from inception to release
- Work with Sales to define custom work for clients
- Work with 3rd parties as required on joint ventures
- Work with Development and Tech Support to trouble-shoot issues as required
- Create/Maintain product documentation including presentations, FAQs, fact-sheets, tech-notes etc.
- Business/Systems Analysis (25%)
- Business Process Analysis
- Business Analysis – Build concrete Business Requirements from concepts
- Systems Analysis – Build System Requirements from business requirements including data/information modeling, user interface design – using UML or equivalent methodologies
- Project Management (40%)
- Work with Development, Marketing and Operations to estimate project effort and costs and to build project budgets and plans
- Work with Development and other departments to prioritize and schedule projects
- Manage multi-disciplinary teams
- Manage partners, 3rd party vendors and contractor relationships as needed
- Monitor/control and report project status and take corrective action as required
- Deliver projects on time and budget with sufficient quality
- Product/Market Research (5%)
- Market Research
- Competitive Analysis
- Research/Validate Product Concepts
- Business Case Creation/ROI Analysis
H3. Mandatory Skills/Experience/Education
- University degree at Bachelors Level or above – technical or business discipline preferred
- A minimum of 5 years project management experience in a software development environment
- A minimum of 5 years business/systems analysis experience
- A record of delivering projects to time and budget with cross-functional teams
- Ability to manage multiple concurrent projects
- Strong people management skills
- Excellent oral, written and presentation communication skills
- Experience in senior customer-facing roles
- The ability to travel as required
Desired Skills/Experience
- PMP Certification is an asset
- Product Management experience is a definite bonus
- Experience in market research/competitive analysis an advantage
About Absolute
Absolute® Software is the leading provider of Computer Theft Recovery and Secure Asset Tracking™ solutions. Absolute's Computrace technology helps organizations overcome the security risks and asset management challenges associated with their remote, mobile and desktop computers. Thanks to the company's unique, patented Computrace Technology Platform, Absolute's products can be easily delivered as services over the Internet or as enterprise software installed at the customer's site. Over 2000 customers rely on these solutions every day to secure and manage their computer population. For more information on Absolute Software, visit www.absolute.com
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