Critical Mass is currently seeking outstanding individuals eager to join our team of talented web professionals. We are excited to announce the following position. If this new opportunity interests you, please visit www.criticalmass.com to apply.
We thank all applicants for their interest in Critical Mass; however only those candidates selected for an interview will be contacted.
INFORMATION ARCHITECT – Toronto, ON
The Information Architect plays an integral role in the development of our clients' web sites. Working closely with all in-house teams involved in the Web development process, the Information Architect will contribute to the planning process of various Web sites by organizing information, developing Web site architectures, and developing labeling/search systems.
h3. Responsibilities
- Reviewing research on competitive Web sites, existing Web initiatives, past Web projects and consumer research
- Synthesize research findings to aid the project team developing the Web site architecture
- Collaborating with project team members and clients to develop organizational/structural concepts for Web site projects
- Translating concepts into effective information architectures
- Developing plans that production teams can use to help guide their work
- Collaborating on the development of labeling/search systems
- Preparing IA documentation (site architectures, wire frames, use cases and task flows, etc.) to be used by the production team
- Ensuring IA documentation is continuously updated and distributed to the production team
- Identifying and implementing opportunities to refine IA process
Required Skills
- Bachelor’s degree preferred, with multidisciplinary backgrounds such as psychology, computer science, information sciences, human/computer interface design or commerce/business
- At least 2 years’ related industry experience in new media, information technology, communications, or library/information science
- At least 1 years experience in the role of information architect, user experience lead or information design lead
- Experience applying research and analysis to site development
- Effective communication skills, both orally and in a variety of written and diagrammatic forms
- Proven interpersonal skills, client relation skills and ability to work in a team environment
- Proven creative thinking and problem-solving skills
- Proven understanding of and experience with: user-centered design techniques; development of organizational/structural concepts for Web site; project processes for the development of large scale Web site projects; documentation requirements for Web development teams; application of content management, personalization, targeting and searching systems
- High proficiency in the use of MS Office, Visio and Internet browsers
- Thorough, detail-oriented and highly organized, plus ability to multi-task and meet tight deadlines
- Preferably, experience with: software development process/business analysis; user research, usability practices and testing
Critical Mass is a marketing company specializing in sophisticated Web site design and digital marketing programs. With a strong and proven background in the areas of customer experience management and customer relationship development, we help high profile organizations like Mercedes-Benz USA, Dell, Hyatt, Citi, Pampers, USAA, Albertsons and others forge deep relationships with their customers. Profitable and stable, our work has been recognized with numerous prestigious awards including:
- The Forrester Wave: Web Design Agencies, Q3 2005 – Critical Mass ranked first among 12 agencies for current offering
- Forrester Research Web Design Agency Shootout, 2004 – Critical Mass ranked highest out of 17 interactive firms in multiple categories
- eHealthcare Leadership Awards, 2005 – 6 awards for Kaiser Permanente
- IAB MIXX Awards, 2005 – Gold, Interactive Television Category, Mercedes-Benz USA iTV campaign
- Webby Awards, 2005 : Best Automotive site – Mercedes-Benz USA SLK microsite
- Internet Retailer, 2005 – Best of the Web, Dell.com
- MSN Creative Awards, 2005 – Silver, Las Vegas Convention and Visitors Authority (LVCVA) “What the Maid Found†(video category)
- WebAward Competition, 2005- Best Home Building Web site, Andersen Windows
| Head Office: | 402-11th Avenue SE, Calgary, Alberta, Canada T2G 0Y4 | T 403 262 3006 | F 403 262 7185 |
| Toronto Office: | 11 King Street West, 12th Floor, Toronto, Ontario M5H 4C7 | ||
| U.S. Head Office: | 430 N. Michigan Avenue, Suite 1101, Chicago, Illinois 60611 |