Evan Williams discusses running his company (Odeo) on web applications.
- Project/task management
- Internal information management
- Email
- Bug tracking/customer email managemnt
- Internal and external mailing lists
- Customer support
- Hosting
These are all great tools, I have evaluated them for both small and medium sized teams. A lot of organizations can be a little possessive of their information, and due to funding models, a subscription application is more difficult to get approved. But I thought I’d add a few other tools that I find really useful (include a few that are subscription-based).