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David Crow

Connector of dots. Maker of lines. Rider of slopes.

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ROI of Usability

by davidcrow

Rashmi Sinha has a collection of links and articles on the ROI of Usability. I would add Karen Donoghue’s Built For Use: Driving Profitability Through the User Experience, which has been along with Jesse James Garrett’s The Elements of User Experience, my favourite user experience books of the past couple of years.

Posted on June 30, 2003 Filed Under: Articles

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