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David Crow

Connector of dots. Maker of lines. Rider of slopes.

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Business-centered design: Designing web sites that sell

by davidcrow

GUUUI has an interesting summary of how the goals of the customer and the goals of the business often overlap, i.e., customers want to consume, businesses want to sell. Our role as designers and business people is to understand customer behaviour, reduce their frustration and improve the conversation between business and customer.

Posted on January 5, 2003 Filed Under: Articles

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