Posts Tagged ‘social’

The Evolution of Social CRM

The team at GetSatisfaction are really nailing the infographics. They released a great infographic tracking The Evolution of Social CRM. It does a great job explaining how Social CRM should really just be CRM, but isn’t. Social CRM represents a change in attitude and approach that is fundamentally a cultural change for most organizations. This [...]

Re-imagining Health

I was watching Jay Parkinson at The Feast earlier this morning talking about Re-imagining Health. Jay formalized his social health care practice tools into Hello Health which allows patients and doctors to engage using new tools to improve health care. He also runs an innovation consultancy, The Future Well, focused on re-imagining health, healthy products and [...]