CBC – Information Architect (TOR01970)

Toronto, ON

Take pride in what you do–and where you work. CBC/Radio Canada is Canada’s national public broadcaster and one of its largest cultural institutions, with over 10,000 employees. CBC/Radio-Canada brings diverse regional and cultural perspectives into the daily lives of Canadians in English, French and eight aboriginal languages.  CBC.ca is one of Canada’s largest, most respected and most used (by both Canadians and audiences outside of Canada) websites.

As the Information Architect you will be part of a team responsible for guiding the design and delivery of architecture and usability of the entire CBC.ca website as well as specific website sections and other CBC digital products and services.  You will work closely with a broad range of internal and external stakeholders to define information architecture and usability requirements for products and services in development and ensure that all of CBC’s digital products and services meet a high level of information architecture and usability standards.  Finally you must maintain a strong awareness of industry trends, competitor developments and changes in the field of information architecture and usability through an ongoing process of research, information gathering and personal development.

The Information Architect is expected to:

  • Research and design the information architecture recommendations as well as detailed wireframes for CBC.ca websites and other digital products in development.
  • Author project documentation including conceptual diagrams, wireframes, site maps, interaction flows, storyboards and content inventories.
  • Collaborate with designers, technical developers, project managers and other teams to deliver outstanding products.
  • Research and document information architecture industry standards and best practices.
  • Contribute to the development, maintenance, and continuous improvement of efficient & effective usability methodology/process, documentation, workflow, ROI, metrics and design standards.
  • Act as the Information Architecture advocate and consultant to project teams – providing expert guidance and leading thinking around regarding principles of information architecture and user-centered design.
  • Analyze audience research data and identify information and functional needs.

Qualifications

  • University or College degree in human factors/usability and/or information architecture.
  • Minimum 2 years related information architecture / human factors / usability working experience.
  • At least 1 year experience in the role of information architect/ user experience lead /interface design lead.
  • Experience applying research and analysis to support information architecture recommendations and design.
  • Proven understanding of user-centered design techniques & demonstrated ability to incorporate UCD principles into the information architecture and design of user interfaces.
  • Extensive knowledge of front-end interactive design solutions and working knowledge of capabilities of different platforms and browsers and their design constraints on the Web. 
  • Expertise in Visio (or other similar application) and all MS Office applications
  • Demonstrated ability in gathering and translating website requirements from stakeholders.
  • A high level of interpersonal and communications skills and the ability to form partnerships and lead towards successful information architecture and usability recommendations both with internal and external stakeholders.
  • Experience with both large and small scale projects
  • Ability to provide creative solutions balancing user, business and technical needs.
  • Strong creative, problem solving and conceptual skills.
  • Logical, analytical and detail oriented.
  • Strong ability to multi-task and meet deadlines.
  • Ability and willingness to travel occasionally.  
  • Ability to occasionally work on evenings, weekends and holidays as required to meet deadlines.

Sound Interesting? Apply now to job number TOR01970, at www.cbc.ca/jobs, by January 21, 2009.

We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.

We thank applicants for their interest, however, only those selected for an interview will be contacted.

nForm – IA/Interaction Designer

Full Time Permanent Position in Edmonton, AB

As an nForm consultant, your primary responsibility will be translating business and customer insight into concrete plans and prototypes, such as conceptual models, interaction flows, wireframes, and functional specs. You will work with clients, their users, and nForm colleagues to understand, define, and solve problems to create business and user value through designing fantastic user experiences.

Excellent interpersonal skills are required for client-facing engagements. We’re a small firm so you’ll be called on to serve in a variety of roles–flexibility and the ability to tackle new challenges are important.

Qualifications

Skill Set

  • Strong design portfolio including things like scenarios, interaction flows, sketches, sitemaps, wireframes, prototypes, and possibly great final interfaces
  • Fluent with Visio, Omingraffle or other diagramming tool
  • Ability to model interaction flow, navigation structure, and other structural components of system
  • Ability to show ideas visually
  • Ability to write clearly so that you can communicate your ideas
  • HTML and CSS (you won’t be coding, but your designs need to be feasible)
  • Web 2.0 awareness (from acronyms like RSS and RIA to your own thoughts on social software)

Mindset

  • Ability to listen and take direction
  • Ability to learn new skills, both with guidance and on your own
  • Ability to work independently
  • Keen interest in the craft of user experience. We’d like to know who your influences are, where you look in the community for guidance and inspiration, what books and blogs you read, and who you think is doing the coolest work online

History

  • 2 – 5 years of work experience doing interaction design or information architecture preferred. This experience may have been in a dedicated role, or as part of work doing innovative web design
  • Your portfolio, process, and mindset trump both formal education and previous jobs, though we appreciate good schools and good work

Compensation

  • Salary based on experience, plus benefits to start, review at 6 months, 1 year, and then annually
  • Signing bonus for the right employee
  • Relocation assistance for the right employee (if you are moving across the country, North America, or internationally)
  • Participation in employee bonus program
  • 3 weeks vacation to start
  • Participation in employee professional development program

Some compensation isn’t about money or benefits. We’re all here because we like working with an experienced, smart team that not only serves great clients, but also influences the practice of user experience across industry. In the last year and a half, nForm has spoken at the Chilean IA Retreat, the Government Marketing Workshop, DigitalNow 2007, UX Week, UPA 2007, the IA Summit 2007 & 2008, the German IA Conference, the Italian IA Summit, Northern Voice, with upcoming appearances at UPA 2008, and others. We host our own Canadian User Experience workshop, CanUX, every year in Banff.

It’s not just events. We regularly blog and write articles, we co-founded the IA Institute, and we’re thrilled to announce that company principal Gene Smith has recently published a book, titled Tagging: People-Powered Metadata for the Social Web.

How to Apply

Email your resume (Word or PDF) and link to your online portfolio to Yvonne Shek, at careers@nform.ca. If we’re going to go ahead with an interview, we’ll let you know within a week. Unfortunately we can’t respond to everyone who applies, so if you haven’t heard from us in a week, we’re probably looking for a different skillset.