Softchoice – eBusiness Leader

Originally from Hotjobs

The e-Business Leader will be responsible for creating a comprehensive e-Business strategy within the context of Softchoices overall go-to market strategy. This will include driving the overall economic return of e-commerce investments and driving e-Adoption internally and with Softchoice customers. Working closely with internal and external stakeholders, the e-Business leader will manage the members of the e-Business team and all web resources as well as the design and development of the website.

Key Responsibilities

The responsibilities of this position are divided into 3 core areas.

  • Strategy
    • Create and manage content strategy for
    • Define the purpose of for customers
    • Create a collaboration network with Softchoice external business partners to drive innovation opportunities
    • Track industry standards and trends to ensure is externally competitive
  • Execution
    • Engage with internal stake holders to define project requirements and deliverables
    • Determine people resource skill needs, and allocate as needed
    • Create all control metrics required to ensure stability and the continuous improvement of
    • Synchronize all operational resources and processes with the web
    • Manage project scope and timelines
    • Manage key process; production coordination & QA management etc.
    • Manage the e-business team, establishing priorities and goals and ensuring alignment with strategic direction
  • Adoption
    • Mobilize internal commitment and collaboration behind e-business strategy
    • Create and manage web customer retention metrics
    • Using customer feedback and the latest innovations, ensure the website regularly exceeds user expectations
    • Develop internal targets and tactics to increase e-adoption working with sales
    • Create customer incentives to increase external e-adoption
    • Constantly look for opportunities to advocate and communicate to Softchoice executives employees and customers


  • University Degree
  • 5+ years team management experience in Web development environment agency experience preferred
  • Must have the ability to lead and inspire
  • Experience leading implementation and management of a b2b e-Commerce Search Engine/Store.
  • Proven success leading e-Adoption and change within an organization
  • Prefer experience managing a P&L
  • Cross functional experience an asset (sales marketing consulting) an asset
  • Experience with supply chain, and with large product catalogue
  • Robust Search engine implementation
  • Knowledge of Information Architecture and Usability
  • Marketing and content experience a definite asset
  • An understanding of project management for interactive initiatives
  • A thorough understanding of the Web development lifecycle
  • Some knowledge of HTML/CSS/WEB 2.0/AJAX/Standards Compliant Development and various backend technologies
  • Excellent knowledge of the internet and web technologies & structure
  • Experience with Microsoft technologies including traditional and .NET languages
  • Excellent organization and time management skills
  • A self-educator (i.e., ability to keep on top of changing trends both business & technology)
  • Strong business& technical communicator

Who We Are:

Softchoice Corporation is a runaway hit! Softchoice makes it simple for businesses across North America to select, acquire and manage software and hardware resources. As the fastest growing reseller in the US and #1 in Canada, our dedication to providing the best selection of products to our customers is stronger than ever. Our partnerships with 4000+ software and hardware vendors (including Microsoft, IBM, HP and 100s more) enables us to be a single source solution for our small, medium and large business clients. For our employees, we provide a progressive and tech savvy workplace suited to ambitious and passionate people.


Enjoy benefits and an environment that acknowledges how valuable you are:

  • Our health benefits are very competitive including medical, vision, dental and a suite of additional coverage
  • Our employees work in a comfortable, progressive and friendly environment

Learn more about what’s happening at Softchoice, please visit our website at

To apply to this position, “click here”. Please, no telephone inquiries.

We thank you in advance for your application!