CakeMail – Deliverability Manager

Responsibilites and Tasks

We recently doubled the staff at our Montreal office with the addition of a sales and account management team, and welcomed an additional programmer to our development group in Eastern Europe. This brings us to a total of 11 people in the combined family of The Code Kitchen and CakeMail.

Now we're seeking a Deliverability Manager to build on our in-house expertise as we expand.

What you'll do

  • Build on the ISP relationships established since 2002 during our founder's previous venture.
  • Maintain feedback loop programs and white listing.
  • Resolve email filtering and blocking issues.
  • Monitor black lists and sender reputation.
  • Augment delivery-related data analytics.
  • Work with account managers to prevent, communicate and resolve deliverability issues.
  • Keep abreast of industry best practices, trends and legal changes and share this knowledge with team members and resellers.
  • Participate actively in the email marketing and anti-spam communities.
  • Contribute to industry discussions online, such as and the Email Marketer's Club.
  • Collaborate with in-house and third-party developers to hook various deliverability services into the CakeMail API.
  • Aid resellers in adopting best practices for content, creative, timing, data and trust-building.
  • Propose inventive ways to improve deliverability.
  • Have fun doing what you do!

Required Knoweledge

Essential ingredients

  • Experience in ISP relations (2 – 5 years preferred).
  • Familiarity with delivery policies and procedures at major ISPs.
  • Technical knowledge of email delivery, filtering and authentication.
  • Familiarity with privacy and anti-spam policies and laws.
  • Strong problem-solving skills.
  • Attention to detail and organization.
  • Effective interpersonal communication skills.

Icing on the cake

  • Excellent written English, and a strong interest in blogging.
  • Knowledge of other languages.
  • Experience with Linux and DNS administration.
  • Enthusiasm for open source and the collaborative Web.


  • Competitive salary.
  • Generous options package.
  • Possibility of working remotely from anywhere in the world.
  • Cupcakes and cool T-shirts!

Additional info

Get to know us

You can learn all about CakeMail on our website, peruse our blog and check out our Flickr space.

Why join CakeMail?

  • Belong to a friendly, tight-knit team of talented, entrepreneurial people.
  • Be part of a stimulating startup.
  • Work with a truly innovative email marketing platform.
  • Blaze new trails by forging relationships beyond the major ISPs worldwide.
  • Telecommute from anywhere or come enjoy the great quality of life and culture that Montreal has to offer.

Referral Incentive

We're offering a year's worth of email delivery (150,000 sends/month) and CakeMail schwag for a successful referral!

How to apply

Please send your CV and any other pertinent information or links to and let us know your salary expectations and (re)location preferences.