Trapeze – Usability Specialist

Toronto, ON

Trapeze (www.trapeze.com), a leading interactive marketing agency is seeking a talented Usability Specialist to help contribute to the design and development of projects for clients such as: Bonefish Grill, CBS Television, Cineplex, Disney, Jaguar, LandRover, Mattel, MTV, Paramount, Pizza Hut and others.

Responsibilities

As a Usability Specialist with Trapeze, you’ll be accountable for:

  • Participating in project kickoff meetings, ideation sessions, design reviews
  • Conducting comprehensive usability site reviews
  • Researching, analyze and help define user needs and design approaches
  • Formulating UX concepts based on client documentation, business objectives/requirements, and best practices
  • Documenting functional aspects, behaviours and experiences with the following
    deliverables:
    • mental models
    • user contextual maps
    • information maps
    • information architecture diagrams
    • wireframes and functional prototypes

Requirements

  • Understanding of information design, metadata and user centered design principles and methods
  • Proficient in choice of IA, prototyping, and diagramming application (Visio, Axure, Omnigraffle, etc.)
  • Strong analytical skills and attention to detail
  • Effectively communicate designs and concepts visually and verbally
  • Familiar with industry trends in usability
  • Organized and ability to prioritize

Nice to Have

  • Qualitative and quantitative research skills
  • Experience with:
    • facilitating usability testing, focus groups, customer interviews, card sorting
    • survey design and implementation
    • developing research-based personas
    • data and statistical analysis

Key Benefits

Strong written and verbal communication skills

  • Able to work under tight timelines for demanding clients.
  • A good team player, with effective people management skills.
  • Ability to effectively solicit input from other skilled team members before deciding upon the best approach.
  • Understanding the big picture with a sense of empathy for the end user

Package/Benefits

  • – Competitive compensation plan
  • – Comprehensive health benefits plan (medical, dental, life insurance and disability)
  • – Excellent working conditions
  • – Career advancement opportunities

To Apply

Email your current resume to careers@trapeze.com with the words “Usability Specialist” in the subject line. No calls, drop-ins or faxes, please.