Comments on: Apple’s Mail is the worst user experience http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience#utm_source=rss&utm_medium=rss&utm_campaign=apples-mail-is-the-worst-user-experience Helping companies with marketing, product strategy, user experience design, and technology development. Wed, 10 Mar 2010 09:56:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: dave http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-5135 dave Fri, 06 Feb 2009 02:19:33 +0000 http://blog.davidcrow.ca/?p=285#comment-5135 Eudora is the best. Unfortunately, it's no longer being updated. But the little details that it incorporates, such as finding the next email by typing in the first few letters of the person's name, return receipt, automatic conversion of urls to links, select text and drag to new location and more, make it far superior for power email use than wimpy Apple Mail. Eudora is the best. Unfortunately, it's no longer being updated. But the little details that it incorporates, such as finding the next email by typing in the first few letters of the person's name, return receipt, automatic conversion of urls to links, select text and drag to new location and more, make it far superior for power email use than wimpy Apple Mail.

]]> By: Bill http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-214 Bill Mon, 14 Nov 2005 08:49:59 +0000 http://blog.davidcrow.ca/?p=285#comment-214 <p>Eudora. </p> <p> I have numerous e-mail accounts, lots of mailboxes and all my e-mail saved for sinvce 1997. </p> <p> I am amazed but I don’t consider the advertisements to be a hassle at all. I usually don’t notice them and when I do pay attention, it’s for something I want.</p> <p> Storing and sorting old e-mail is what I want an e-mail program for.</p> Eudora.

I have numerous e-mail accounts, lots of mailboxes and all my e-mail saved for sinvce 1997.

I am amazed but I don’t consider the advertisements to be a hassle at all. I usually don’t notice them and when I do pay attention, it’s for something I want.

Storing and sorting old e-mail is what I want an e-mail program for.

]]> By: Rick http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-213 Rick Mon, 14 Nov 2005 01:09:06 +0000 http://blog.davidcrow.ca/?p=285#comment-213 <p>Apple Mail is the best user experience, i.e., Mail.app rocks! Not sure what your problem is, but I’m sure it has more to do with you than with the app. I’ve used it since it was introduced. It’s simple to use, uncluttered interface, easy to set up accounts (I have 12 email accounts, and I filter mail into a variety of mailboxes). I archive old email to keep it from consuming too much disk space. There are two kinds of problems. User created, and computer related. No offense, but I think your problem is the former.</p> Apple Mail is the best user experience, i.e., Mail.app rocks! Not sure what your problem is, but I’m sure it has more to do with you than with the app. I’ve used it since it was introduced. It’s simple to use, uncluttered interface, easy to set up accounts (I have 12 email accounts, and I filter mail into a variety of mailboxes). I archive old email to keep it from consuming too much disk space. There are two kinds of problems. User created, and computer related. No offense, but I think your problem is the former.

]]> By: Andrew Karantzis http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-212 Andrew Karantzis Sun, 13 Nov 2005 19:23:00 +0000 http://blog.davidcrow.ca/?p=285#comment-212 <p>Hi David,</p> <p> Mail has failed for me time and time again. I switched to Powermail 7 years ago. To all of the people who say clean your inbox, I say bah! thats ridiculous why should a software program dictate how much email I should have in my inbox.</p> <p> My in box has over 3000 emails in it and my whole mail database consists of over 50000 emails.</p> <p> Powermail from ctmdev (http://www.ctmdev.com/) works well for me, I suggest if you want a real email client then switch.</p> Hi David,

Mail has failed for me time and time again. I switched to Powermail 7 years ago. To all of the people who say clean your inbox, I say bah! thats ridiculous why should a software program dictate how much email I should have in my inbox.

My in box has over 3000 emails in it and my whole mail database consists of over 50000 emails.

Powermail from ctmdev (http://www.ctmdev.com/) works well for me, I suggest if you want a real email client then switch.

]]> By: AltOpt http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-211 AltOpt Sun, 13 Nov 2005 13:24:19 +0000 http://blog.davidcrow.ca/?p=285#comment-211 <p>Tiger Mail.app is the first version that I can tolerate, and I love it big time. I moved from Eudora. </p> <p> I use POP access to a gmail account though, and not IMAP. I wouldn’t be surprised if IMAP was the root cause of your sorrows, because I have heard anecdotally that IMAP is only well implemented in a few email clients. One that keeps being mentioned is Mulberry (although I have heard it is being discontinued or something). </p> <p> I use Mail.app in the “GMail style� i.e. I leave everything in the In Box, and use Smart Mailboxes and the search function to find mail. </p> <p> I plan to take everything in my In Box, and shove it into a “2005� mailbox at the end of 2005, and startout with an empty In Box again. Should work.</p> Tiger Mail.app is the first version that I can tolerate, and I love it big time. I moved from Eudora.

I use POP access to a gmail account though, and not IMAP. I wouldn’t be surprised if IMAP was the root cause of your sorrows, because I have heard anecdotally that IMAP is only well implemented in a few email clients. One that keeps being mentioned is Mulberry (although I have heard it is being discontinued or something).

I use Mail.app in the “GMail style� i.e. I leave everything in the In Box, and use Smart Mailboxes and the search function to find mail.

I plan to take everything in my In Box, and shove it into a “2005� mailbox at the end of 2005, and startout with an empty In Box again. Should work.

]]> By: OSX http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-209 OSX Sun, 13 Nov 2005 05:02:42 +0000 http://blog.davidcrow.ca/?p=285#comment-209 <p>Never once had any problems with Mail.app on NeXTSTEP and now Mail on Mac OS X. Going on 11 years of use now. Sorry you feel that way. Best email client on the planet IMHO!</p> Never once had any problems with Mail.app on NeXTSTEP and now Mail on Mac OS X. Going on 11 years of use now. Sorry you feel that way. Best email client on the planet IMHO!

]]> By: Gary Cohen http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-208 Gary Cohen Sun, 13 Nov 2005 03:12:20 +0000 http://blog.davidcrow.ca/?p=285#comment-208 <p>You will have the same problem with regardless of what e-mail program you use. The problem is not Apple mail, but rather the way you use it. Mail must be archived on a regular basis â€' it’s that simple. Keep your inbox and outbox under a couple of hundred megabytes.</p> You will have the same problem with regardless of what e-mail program you use. The problem is not Apple mail, but rather the way you use it. Mail must be archived on a regular basis â€' it’s that simple. Keep your inbox and outbox under a couple of hundred megabytes.

]]> By: james downwad http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-207 james downwad Sun, 13 Nov 2005 00:03:53 +0000 http://blog.davidcrow.ca/?p=285#comment-207 <p>I use Eudora because I receive and send a huge volume of email and retain everything relevant to my work. I think I have around 22,000 messages stored, have received nearly 7,000 messages this year, and have sent slightly over 2,000. I use my saved messages as a database to search for information I have received or sent at one time. It is not unusual for me to search my entire database of messages for key phrased many times a day, and Eudora always returns results rapidly.</p> <p> Eudora may have an aging UI, but no other email program I know of comes close to being able to spritely handle the number of email messages I receive, send, and retain.</p> I use Eudora because I receive and send a huge volume of email and retain everything relevant to my work. I think I have around 22,000 messages stored, have received nearly 7,000 messages this year, and have sent slightly over 2,000. I use my saved messages as a database to search for information I have received or sent at one time. It is not unusual for me to search my entire database of messages for key phrased many times a day, and Eudora always returns results rapidly.

Eudora may have an aging UI, but no other email program I know of comes close to being able to spritely handle the number of email messages I receive, send, and retain.

]]> By: Ralph http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-206 Ralph Sat, 12 Nov 2005 23:56:24 +0000 http://blog.davidcrow.ca/?p=285#comment-206 <p>Find out what’s wrong with your system. <br /> Mail works just fine on my iMac -and is very snappy, thankyouverymuch. Oh. And it’s never crashed, either. </p> <p> In any event, I wouldn’t recommend Entourage. Under 10.3 it corrupts attachments -and M$ has sofar been unwilling to address the issue.</p> Find out what’s wrong with your system.
Mail works just fine on my iMac -and is very snappy, thankyouverymuch. Oh. And it’s never crashed, either.

In any event, I wouldn’t recommend Entourage. Under 10.3 it corrupts attachments -and M$ has sofar been unwilling to address the issue.

]]> By: Andrew http://davidcrow.ca/article/764/apples-mail-is-the-worst-user-experience/comment-page-1#comment-204 Andrew Sat, 12 Nov 2005 22:48:42 +0000 http://blog.davidcrow.ca/?p=285#comment-204 <p>Hiya David,</p> <p> I’ve also heard that Apple Mail doesn’t play well with IMAP servers. I’m not a big fan of proprietary databases (Entourage, Mailsmith) but Entourage might be a better choice for you. Otherwise, the only email app that’s ever been 100% reliable for me is Eudora.</p> <p> I too have done some musing on the subject:</p> <p> http://tinyurl.com/dpcvx</p> <p> Hope this helps!</p> Hiya David,

I’ve also heard that Apple Mail doesn’t play well with IMAP servers. I’m not a big fan of proprietary databases (Entourage, Mailsmith) but Entourage might be a better choice for you. Otherwise, the only email app that’s ever been 100% reliable for me is Eudora.

I too have done some musing on the subject:

http://tinyurl.com/dpcvx

Hope this helps!

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